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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Libby Niles

October 6, 2026

5  out of  5
rating by Libby Niles
"When I need answers to any insurance questions that I may have. Susan Daigle and her agency have helped me immediately with caring concerns."
We responded:
"Thank you for the 5-star review, Libby! We’re proud to serve the Ballwin community and truly appreciate your support. "
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Eric Rybczynski

October 6, 2026

5  out of  5
rating by Eric Rybczynski
"Jeff is a pleasure to work with and takes the time to fully understand your needs, explain all your options, and ensure you’re covered at the right price. I highly recommend him and the Daigle State Farm Agency."
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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james lee

October 2, 2026

5  out of  5
rating by james lee
"Great agent to work with. Highly recommended"
We responded:
"James, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Haadiya Janjua

October 1, 2026

5  out of  5
rating by Haadiya Janjua
"Worked with Jeff. I love how accessible and quick everything is every time!"
We responded:
"Haadiya, thank you for the fantastic review! We’re always here to support you with your insurance needs in Ballwin. "
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He's Real

September 30, 2026

5  out of  5
rating by He's Real
"Amar was thorough, timely, and professional! I appreciate the office availability and timely resolution and product as requested."
We responded:
"He's, thank you for the amazing review! Our Ballwin insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Susan Daigle, your State Farm Agent "
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Lakshmi Kethineni

September 29, 2026

5  out of  5
rating by Lakshmi Kethineni
"Thank you for the excellent service! I had a very positive experience. Jeff Harris was friendly, helpful, and professional, and made the whole insurance process easy and smooth. I really appreciate the time and support they provided. Highly recommend!"
We responded:
"Lakshmi, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Ashley Kircher

September 24, 2026

5  out of  5
rating by Ashley Kircher
"Trish Whitenburg is fantastic!!! She is always quick to respond, friendly and helpful when I have any questions or issues. We have been with Susan Daigle's office for years and Highly recommend them. Have multiple policy's with them!"
We responded:
"Thank you so much for your wonderful feedback of us here at Susan Daigle’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Susan Daigle’s Insurance Team "
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judy mcnamara

September 18, 2026

5  out of  5
rating by judy mcnamara
"Very prompt and professional service from Trish. Thanks for yur help!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Manish Joseph

September 17, 2026

5  out of  5
rating by Manish Joseph
"Taylor had been prompt & detailed with her responses related to home & auto queries. Very much recommended."
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Ballwin. "
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Gabrielle Higginbotham

September 16, 2026

5  out of  5
rating by Gabrielle Higginbotham
"I have been a loyal State Farm customer for over 40 years. I have been with Susan Daigle’s office for over 30 years! I have my home and business policies with them. I love the personal attention I get from her staff, especially Mary Nagel! I appreciate the excellent customer service she provides. Thank you!

Gabrielle"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Autumn L

September 13, 2026

5  out of  5
rating by Autumn L
"Trish has been very nice and a big help. She has been quick to respond and take the time to explain matters to me if I didn't understand something fully. I greatly appreciate all her help!"
We responded:
"Wow, thank you for the 5-star review, Autumn! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Andrea Crouch

September 10, 2026

5  out of  5
rating by Andrea Crouch
"Trish Whitenburg is wonderfully helpful. I am older & it is hard to remember, especially about insurance details.She handles and explains all the info to me plus sends copies.😊"
We responded:
"Andrea, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Susan Daigle and Team "
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PAM NORMAN

September 10, 2026

5  out of  5
rating by PAM NORMAN
"I have been working with this staff for years . My Concerns and questions are answered promptly and The staff is extremely friendly and helpful."
We responded:
"Thank you for the 5-star review of Susan Daigle’s team - we really appreciate your kind words! "
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MITCH LEFKOWITZ

September 9, 2026

5  out of  5
rating by MITCH LEFKOWITZ
"Susan's office is wonderful to work with. They clearly explain coverages and a very responsive to making any changes needed for insurance."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Susan Daigle’s team. "
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Jamaal Banks

September 4, 2026

5  out of  5
rating by Jamaal Banks
"Jeff has been great to work with—professional, responsive, and always willing to help. He makes the insurance process simple and is quick to answer any questions. I highly recommend him."
We responded:
"Thank you for the 5-star review, Jamaal! We’re proud to serve the Ballwin community and truly appreciate your support. "
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Mike R

September 2, 2026

5  out of  5
rating by Mike R
"Any questions or concerns are immediately addressed."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Valle Rill

September 1, 2026

5  out of  5
rating by Valle Rill
"As always I receive great service!"
We responded:
"Thank you so much for the 5 stars, Valle! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Liz Rock

August 31, 2026

5  out of  5
rating by Liz Rock
"We switched over to Susan about 6 or so years ago. She has been wonderful to work with. Her agency always takes the time to answer our questions and they take great care of us."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Wayne Grizzle

August 29, 2026

5  out of  5
rating by Wayne Grizzle
"Jeff H expedited my new insurance cards so I could complete the transaction for my new purchase. His rates were very reasonable and payment terms were very workable."
We responded:
"Thank you for the 5-star review of Susan Daigle’s team - we really appreciate your kind words! "
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tim Glover

August 28, 2026

5  out of  5
rating by tim Glover
"The entire office is amazing. I really love Mary, the care that she provides when you call is truly amazing!"
We responded:
"Thank you for the 5-star review, tim! We’re proud to serve the Ballwin community and truly appreciate your support. "
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Judith Mcnamara

August 27, 2026

5  out of  5
rating by Judith Mcnamara
"Great service and quick response from my rep."
We responded:
"Judith, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Ballwin. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Susan Daigle and Team "
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Stephen Schultz

August 25, 2026

5  out of  5
rating by Stephen Schultz
"Great experience with Amar at Susan Daigle's office. I obtained my auto insurance quote promptly and was able to speak several times to a live agent at her office to discuss coverage questions. Thank you guys!"
We responded:
"Thank you so much for the 5 stars, Stephen! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Venkat C

August 21, 2026

5  out of  5
rating by Venkat C
"Great service focusing on each and every issue resolved and giving an utmost importance to a customer and his needs with regards to the Auto Insurance."
We responded:
"Hi Venkat, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Susan Daigle, Your State Farm Agent "
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Christine West

August 13, 2026

5  out of  5
rating by Christine West
"My husband and I have had wonderful service with this State Farm office and staff. Recently, Mary has been wonderful answering our questions and helping us with a new policy."
We responded:
"Thank you so much for the 5 stars, Christine! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Mike Williams

August 11, 2026

5  out of  5
rating by Mike Williams
"Susan's office is great to work with. Trish provided us a quote for new car insurance right away and took out all the guesswork. Highly recommended insurance company."
We responded:
"Thank you so much for the 5 stars, Mike! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "